Shipping policy

We offer three delivery and pickup options. Please review the details below before placing your order.

1. Standard Delivery (via Lalamove)

Delivery Partner: Lalamove (or similar provider)
Preparation Time: 2 business days
Delivery Days: Tuesday, Wednesday, Thursday, Friday
Delivery Time: Between 9:00 AM and 4:00 PM (no time selection available)
Minimum Order: RM0
Free Shipping Threshold: Not available
Note: No deliveries on weekends or public holidays.

2. Subscription Delivery (Designated Areas Only)

Delivery Partner: In-house delivery (OOEDO TOFU team)
Preparation Time: 3 days
Delivery Routes:

Day	Route
Wednesday	PJ → Shah Alam → Setia Alam
Thursday	Subang Jaya → Sunway → Puchong → Bukit Jalil

Public Holidays: If delivery falls on a public holiday, it will be postponed to the next business day.
Delivery Time: No specific time; details will be shared via WhatsApp
Minimum Order: RM0

⚠️ If your address is not within the areas above, we unfortunately cannot deliver via the subscription route. If you’re eligible but unable to complete your order, please contact us via WhatsApp.

3. In-Store Pickup

Pickup Location: Jalan 1/38a, Block G, G-0-2, M-Avenue, 51200 Kuala Lumpur, Malaysia
Preparation Time: 1 business day
Order Cut-Off: By 4:00 PM the day before pickup
Pickup Days: Tuesday, Wednesday, Thursday, Friday
Pickup Time: 10:00 AM – 4:00 PM
Minimum Order: RM0